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Customer Service Automatic Door

Charge Service Maintenance (CM) Our Charge Service maintenance is a per visit service based on the request for inspection and repair. Labor and spare parts are charged according to location and servicing required.

Preventative Maintenance (PM) Our Preventative Maintenance program is a minimum one year service agreement with visits once every four months.


In each visit, our team will:

✓ Align, lubricate and inspect components;
✓ Inspect mechanical and electrical door components;
✓ Inspect door structural integrity;
✓ Adjust operator speeds; and
✓ Perform safety check.

Whether covered by a service agreement or by charge service, TGD responds to your entrance system repair requirements quickly and reliably. Our teams of highly trained mechanics are knowledgeable for all types of servicing. Our commitment is to get your doors working smoothly and safely with the highest quality.

Automatic door | Auto door | Door auto | Doorauto | Automaticdoor | Autodoor

Cookie

In cases where there is integration with third-party platforms—such as advertising networks, social media, or external website service providers-certain types of cookies may be managed by third parties. Therefore, we recommend that you review and understand the cookie usage policies and personal data protection policies of those third parties.
 

Cookie Settings and Refusal

You may choose to refuse the use of cookies according to your preferences by adjusting your browser settings or privacy settings to prevent future data collection via cookies. However, please note that if you configure your browser or privacy settings to reject all cookies, certain functions or features of the TGD website may not operate effectively. For more information, please visit www.allaboutcookies.org.

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Policy Changes 

This Cookie Policy may be updated or amended as necessary to comply with applicable laws and regulations. TGD recommends that you periodically review this policy to ensure you understand any changes. For more information regarding the collection, use, and disclosure of your personal data, your rights, and details about the data controller, please refer to the Personal Data Protection Policy available on the TGD website at www.tgdautodoor.com.

 

Contact Information 

If you have any suggestions or inquiries regarding the collection, use, and/or disclosure of your personal data, or if you wish to exercise your rights under this policy, you may contact us through the following channels:
 

TGD Automatic Doors Limited
Head Office: 809 Soi Phatthanakan 30, Suan Luang Subdistrict, Suan Luang District, Bangkok 10250
Phone: (02) 300-9300
Fax: (02) 300-9305
Email: info@tgd.co.th
Website: www.tgdautodoor.com

 

Personal Data Collection 

TGD may collect your personal data, which includes:

  • Identifiable personal details such as title, first name, last name, and any other information you choose to share with TGD that may be considered personal data.

  • Contact information such as phone number, mobile number, fax number, address, postal code, email, company email, business phone number, and business address (including city, postal code, and country).

  • Service-related information such as service usage data, service dates, contact history with TGD, customer satisfaction, and claim-related information.

  • Other information such as feedback, questions, inquiries, and complaints.

TGD may also collect data from your use of its website or applications through its communication channels or other sources, including:

  • Identifiable data such as still images, videos, photos, and/or audio.

  • Interest-related data such as selected products, upcoming projects, and reasons for choosing specific vendors.

  • Behavioral data such as application usage details (including date and time of use, page response time, download errors, viewed advertisements, and other collected data).

  • Technical data such as IP address used to connect your device to the internet, login information, operating system type and version, time zone settings, and cookies. This includes internet usage data (e.g., websites visited, forms filled, documents downloaded, security events, gateway protection measures, etc.), content publishing activities, document permissions changes, and user-related document activity.

TGD collects personal data for lawful and fair purposes, within a necessary scope to fulfill its operational objectives. Data subjects will be informed and asked for consent electronically or through TGD’s designated methods. In cases involving sensitive personal data, TGD will obtain explicit consent unless exemptions under the Personal Data Protection Act B.E. 2562 or other applicable laws apply.
 

Marketing and Promotional Activities 

During service usage, TGD may send marketing and promotional information regarding its products and services that may be of interest to you, to enhance service efficiency. If you have agreed to receive such communications, you may withdraw your consent at any time.
 

To withdraw your consent, please contact:
Phone: (02) 300-9300
Fax: (02) 300-9305

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